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Q1. How are room rates quoted?
Rates are per room and per night. |
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Q2. What do the stars mean?
The stars next to the hotel names correspond to the rating of
the hotel.
4 stars: super comfort
3 stars: great comfort
2 stars: good comfort
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Q3. How do I make the hotel reservation?
On the home page, choose your hotel options in the Check Availability
form. This will give you a list of available hotels as per your selection,
along with the respective tariff, profile, etc. You can then reserve
the hotel that suits you best.
Do not use several reservation systems at the same time. Our server
is Paris' main hotel server, and we'll try to reserve the hotel accommodation
for you at the most competitive price. Several reservations, if logged
in at the same time, increase the price of hotel accommodation as
they reduce the number of free rooms available. |
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Q4. Do I have to wait for a confirmation of my reservation request?
For all reservation requests, please wait for a confirmation from
the hotel. |
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Q5. Within how much time will I get a response to my reservation
request?
You will get a response to your reservation request within 24 hours
on weekdays - 8:00 am through 5:00 pm, London local time, and within
48 hours on weekends and bankholidays. |
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Q6. Can I make a reservation directly with the hotel?
You can, but the prices displayed on Paris Hotels are available only
through us. If you make the hotel reservation directly, you will be
charged 20% to 50% extra. |
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Q7. How frequently are the hotel prices updated on Paris Hotels?
The prices are updated daily and are the latest. As we are constantly
negotiating with the hotels listed on our site to offer you a definite
price advantage. |
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Q8. Are there any other charges I have to pay, other than what
is shown as booking price?
No. The price mentioned on Paris Hotels is inclusive of all taxes
and service charges. However, in order to cover our administration
expenses, a £5 fee will apply to bookings of 2 nights and less
(per reservation NOT per person). |
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Q9. What if I am afraid of sending my credit card information
on the net?
All credit card payments made through our payment gateway are completely
secured. However, in the rare case of you not wanting to send your
credit card information on the net, you can download the reservation
form, print it, complete it in black ink and fax it to our central
office in London: +44 (0) 207 430 9100. Remember, we won't be able
to process your request without credit card information. |
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Q10. Is the reservation guaranteed?
Yes. After we send you 'Reservation Completed' e-mail, rest assured,
the room availability is guaranteed. |
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Q11. Can I change my hotel reservation?
In the event of you wanting to change either the dates, number of
rooms, hotel, etc. after the reservation is made, you will have
to pay alteration fees. Kindly get in touch with us in case you
need to change your reservation or checkout our Terms
& Conditions. |
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Q12. What if I want to cancel my reservation? What are the charges?
How will I get my refund?
Please refer to our Terms
& Conditions. |
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Q13. What if the hotel I am interested in is on 'Request Booking',
and not immediately available?
Simply, choose your preferred hotel and click on the 'Fax Booking'
button. Print the fax booking form, fill it with black ink, clearly
writing the hotel name, number of adults and children, duration
of stay and the room types (if known), and fax it to +44 (0) 207
430 9100.
Once a confirmation has been received for your requested hotel, we
will proceed with charging your card as agreed in the original request.
If we are unable to confirm the initial requested hotel accommodation,
an alternative may be provided and an email notification will be sent
to you along with the details. The reservation will be held for 48
hours for you to signify acceptance. When we are in receipt of your
acceptance, we shall charge your card as agreed in the faxed booking
form.
In the unlikely event of you not receiving a reply from us within
48 hours, please re-submit your request. |
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Apart from the above FAQs, if you have any other query, kindly type
in. We will reply within 24 hours.
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